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Center for Operational Excellence

The Center for Operational Excellence (COE) was created by Associate Vice Chancellor for Finance and Administration Marie Carter-Dubois, under the direction of EVC Elizabeth H. Simmons. 

The COE is an Academic Affairs resource center promoting best practices in administrative processes. As a unit within the Office of the Executive Vice Chancellor for Academic Affairs, the COE partners with the Deans and Assistant Deans of Academic and Professional Schools, and Academic Affairs administrative units to remove barriers to their success and operational portfolio alignment. Further, the COE collaborates across UCSD Health Sciences, UCSD Health Systems and Scripps Institution of Oceanography (SIO) to promote best practices across the institution.

The data-driven, lean approach to problem solving focuses on portfolio alignment, reducing waste like unnecessary processing and movement, underutilizing talent, lengthy wait times, and defects caused by rework or incorrect information. Working with the COE will foster effective financial stewardship and drive continuous improvement in support of the academic mission of UC San Diego.