COE Projects & Initiatives
Visit often as we are adding new material and updates frequently!
Academic IT Advisory Group (AITAG)
Under Construction - Facilitation Info Coming Soon!
Academic Personnel (AP) Pilot
Under Construction - Coming Soon!
Academic Student Employee (ASE) and Graduate Student Researcher (GSR) Leaves
In collaboration with Graduate Student Financial Support, COE has created new quick start guides that highlight the leave options and reporting expectations for ASEs and GSRs. Read more about it on the HR Best Practices page.
ASM Facilitation
Under Construction - Coming Soon!
Business Excellence Community of Practice (BECOP)
The Business Excellence Community of Practice (BECOP) welcomes anyone who is excited about bringing good change to our great institution.
The COE Team is the administrative sponsor of the BECOP program. Contact COE to volunteer or provide your ideas for BECOP 2025! Visit the BECOP Website for more information.
Business Office Ticking in ServiceNow (BOTS)
Business Office Ticketing in ServiceNow (BOTS)
Visit often for frequent updates!
Business Office Ticketing in ServiceNow (BOTS) is an initiative sponsored by the Academic Affairs Finance & Administration (AAFA) and operated by COE, managed by Assitant Director Kevin Waldrop. The program was piloted for central administrative business offices in order to move from siloed, private email requests to a ticketing system that provides efficiency, support backup, data and improved customer service. In the summer of 2022, the pilot moved to full production and currently offers customer request workflows for most business office services.
WHO?
These administrative business offices from Academic Affairs and Student Affairs are currently participating in BOTS.
WHAT?
The program is structured with representatives from participating administrative business offices that are organized into functional workgroups. Workgroups have one representative from each business office and meet quarterly to prioritize next steps for new forms and process improvements.
HOW?
Customers only need to bookmark one location, their business office website 'Get Help' page. This menu provides a list of available services with links to forms and resources. Tickets created in ServiceNow are routed to the appropriate group for assistance by business office staff.
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The Collaborative
Under Construction - Coming Soon!
Ecotime Protocols
Under Construction - Coming Soon!
Faculty FTE Registry
Under Construction - Coming Soon!
Hiring Pause Exception Requests
Effective February 19, 2025, UC San Diego is pausing hiring for core-funded positions. The pause will be in place until further notice, and may be amended if circumstances change. The campus will be notified of changes by email and on the AAFA HR page.
COE, in collaboration with AA HR, constructed and maintains the hiring pause exception request form utilizing Kuali Build. If you would like to learn more please reach out to us at coe@ucsd.edu.
Institutional Research (IR)
Under Construction - Coming Soon!
Kuali Build Community of Practice
Academic Affairs Kuali Build Community of Practice
A Community of Kuali Build Users to Connect, Collaborate, and Create
Visit our COE page to learn more about the Month Gatherings, Resources and ways to Connect!
Lean, Lunch & Learn (L3) Workshops
Under Construction - Coming Soon!
Mortgage Origination Program (MOP)
Under Construction - Coming Soon!
Represented Employee Implementation
Under Construction - Coming Soon!
Space Planning & Facilities
In collaboration with the AAFA Space and Capital Planning team and leading report developers, the Center for Operational Excellence has developed 10 in-depth tableau dashboards to assist department administrators, space managers, supervisors, and HR representatives with their space management related duties.
Learn more about the reports and how to access them on the Space Reports page.
UCPath Pilot
Under Construction - Coming Soon!